Terms & Conditions

Effective date: 15 October 2026

1. Acceptance of Terms

By using GrocerEase ("the App"), you agree to these Terms of Service. If you do not agree to these terms, please do not use the App. These terms may be updated from time to time, and continued use constitutes acceptance of any changes.

2. Description of Service

GrocerEase is a grocery shopping and meal planning application designed for New Zealand grocery shopping. The App helps New Zealand users plan meals, build shopping lists, compare available local price observations and scan grocery receipts. Some community and local-business features may be introduced or changed over time.

3. User Accounts and Responsibilities

When you create an account, you agree to:

  • Provide accurate and current information
  • Confirm a New Zealand region and general suburb or town for local comparison features; GrocerEase does not currently support overseas grocery-price locations
  • Maintain the security of your account credentials
  • Not share your account with others
  • Use the App only for lawful purposes
  • Not attempt to reverse engineer or copy the App
  • Submit accurate information when adding local businesses or price suggestions
  • Respect other community members and local businesses

4. Community Content and User Submissions

Users may submit various types of content including prices, deals, recipes, store information, photos, and reviews. By submitting content, you:

  • Grant GrocerEase a license to use, display, and share your submissions within the app
  • Confirm that your submissions are accurate to the best of your knowledge
  • Agree not to submit false, misleading, inappropriate, or harmful content
  • Understand that pricing information is community-contributed and may not be current
  • Acknowledge that local business information may be subject to verification
  • Accept that uploaded photos may be used to enhance community content
  • Agree that voting and rating activities help improve community recommendations

5. Receipt Scanning Feature

Feature Description: The receipt scanning feature uses AI technology to extract product names, prices, and store information from uploaded receipt photos.

Data Usage: Receipt scanning is optional, but when you choose to scan a grocery receipt the extracted non-personal shopping facts are part of GrocerEase's community price contribution model. They may be used to:

  • Update your private shopping-list and spending records
  • Improve shared product price comparisons and split-store savings calculations
  • Record supermarket/store, branch or area, purchase date, product, price, pack/quantity and special information where it can be reliably extracted or confirmed

What stays private: Your receipt image and account identity are not published with community prices. You can review and correct extracted shopping facts before they are saved.

New Zealand locations only: Receipt-derived community price observations are intended for New Zealand stores. If a receipt is read as an overseas location, GrocerEase may clear or reject that location and require correction before the price facts can be used.

6. Recipe Importing and Sharing

Private imports: You can photograph or upload a recipe for extraction into My Recipes. The imported source image is private unless you deliberately submit or share the recipe.

Shared library submissions: Recipes submitted to the GrocerEaseNZ Library are held for review and are not published automatically.

Rights to share: You must only submit material to the shared library when you created it or have permission or another lawful right to publish it. Naming or crediting a source does not by itself give permission to republish protected text or images.

Private recipe sharing: Sharing a private My Recipe creates a separate shareable snapshot. The original private recipe record remains private.

7. Disclaimers

Price Accuracy: Prices, deals, and basket estimates shown in the App are planning references only. Where available, the App may show labels such as “Price supplied by retailer,” “Last updated,” or similar source notes. Actual prices may vary by store, region, timing, stock, promotions, substitutions, and checkout conditions. Final pricing is determined by the retailer at the time of purchase.

Recipe Safety: Users are responsible for food safety when following recipes. Check ingredient freshness and follow proper food handling procedures.

Recipe information: Recipe instructions, dietary tags and nutritional information may contain errors or estimates. Users are responsible for checking ingredients, allergens, dietary suitability and food safety.

8. Intellectual Property

The App, including its design, features, algorithms, and original content, is owned by GrocerEase and protected by intellectual property laws. The "Made in New Zealand" fern icon and related branding elements are used to support local New Zealand businesses and products. Users may not copy, modify, distribute, or reverse engineer any part of the App without written permission.

9. Beta Testing Program

GrocerEase may continue to evolve over time. Features may change, be added, or be removed without notice, and occasional bugs or downtime may occur while the service improves.

10. Content Moderation

We reserve the right to:

  • Review, approve, reject, or remove any user-submitted content
  • Suspend or terminate accounts that violate these terms
  • Remove inappropriate, inaccurate, or harmful content
  • Review recipe submissions before they become part of the shared library
  • Remove shared content that is inaccurate, unsafe or not permitted to be published

11. Limitation of Liability

GrocerEase is provided "as is" without warranties. Price comparisons and savings calculations are planning tools based on available data and may not match checkout prices. We are not liable for any damages arising from use of the App, including financial losses from pricing errors, food safety issues from recipes, or problems arising from community-contributed content. Your use of the App is at your own risk.

12. Termination

We may terminate or suspend access to the App where reasonably necessary, including for serious or repeated breaches of these terms. Users can request account or personal-data deletion through Feedback or support@inaohgroup.nz. These Terms may continue to apply to previously submitted shared content, and some records may be retained where reasonably required for legal, security or operational purposes.

13. Governing Law

These Terms of Service are governed by New Zealand law. Any disputes will be resolved in New Zealand courts. If any provision of these terms is invalid, the remaining provisions remain in effect.

14. Service Improvement and Tracking

GrocerEaseNZ may use feedback and de-identified operational information internally to understand reliability and improve the service.

We do not sell personal information or private household records, and the current Beta does not rely on hidden advertising trackers or behavioural advertising.

If GrocerEaseNZ later proposes a materially different analytics or external data-sharing use, it will be described transparently in the current Privacy Policy before that use begins.

15. Contact Information

For questions about these Terms & Conditions, use the Feedback section of the App or email support@inaohgroup.nz.